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Terms & Conditions

As a family owned and managed company, we are committed to ensuring that you are completely satisfied with your purchase and the accompanying service that we provide to you, however it is important that the legal implications of our trading relationship is clear, open and honest. The following Terms and Conditions set out the basis upon which we will enter into a contract with you:

Law and Jurisdiction

By entering into an Agreement with, for the purchase of Products through our website, you acknowledge that our Agreement will be governed by English law. Any dispute arising from, or related to, such Agreement shall be subject to the non-exclusive jurisdiction of the courts of England. This does not affect your statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local laws are not offered to you.

Placing an Order with

Prior to sending your order to you will be asked to confirm your acceptance of these Terms and Conditions. Your acceptance of these Terms and Conditions signifies that you have read, understood and agreed to these Terms and Conditions. If you are unsure about any aspect of these terms and conditions, then you should e-mail us before placing an order with us.

By placing an order via this website you are making an offer to to purchase the goods detailed in your order upon the terms described in your order. Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation, at that stage, that your offer to purchase the goods has been accepted by A contract between you and will only exist once an order has been accepted, processed and despatched to you. Ownership of the goods that you have ordered will only pass to you when we receive full payment of all sums due in respect of the goods, including all applicable charges including delivery charges.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate, please see our delivery charges for further information.

Payment and Taxes

We only accept online payment by credit or debit card. We will charge your credit or debit card when the order is placed. All prices quoted on are accurate at the time of publication and are quoted in pounds sterling (£) and are inclusive of UK sales tax (VAT) at the current prevailing rate. If your order is being sent to a destination outside the European Union (EU) then we will not charge you UK VAT, however, you should e-mail us prior to placing your order to ensure that you are not inadvertently charged UK VAT when your order is processed online. If your order is being sent to a member state of the EU then the selling price will include VAT at the current prevailing rate of UK VAT. Please note that if you order goods for delivery outside of the UK, the goods may be subject to customs or import duties once the consignment reaches your destination country, in all cases it is your responsibility to account for the payment of any customs or import duties that are levied. We have no control over these charges and cannot predict them. Please contact your local customs and excise office for further information before placing your order with Please be aware that it is your responsibility to comply with all applicable laws and regulations of the country for which the products are destined. We cannot be held responsible for any non-compliance of any such laws.

Refunds, Returns and Exchanges

Please see our Refund Policy for further information.

Conformity of Goods

We take every care to ensure that the description and specification of our products are correct at the time of publication on the web. However, descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. If in doubt please e-mail us prior to placing your order.


We are always pleased to hear from you whether it be general or technical queries, suggestions, comments, complaints or just to have a chat, so please feel free to contact us. If you wish to return something to us for a refund or exchange, then our trading address is (Inflatex Limited T/A)
Unit 25 Bell Park, Bell Close, Newnham Industrial Estate, Plympton, Plymouth, Devon PL7 4TA

Tel: 01752 710027